Were you trying to participate in a customer satisfaction survey by Old Navy and found this site a bit messy? Don’t worry, and let this post direct your proper way. You will get to know about every detail of this initiative by the Old Navy.
This survey will not only help you to express your concern; it also allows a company to serve you better and improve all unnoticed aspects of development. Let’s get to know more about this survey.
Old navy feedback also offers a chance to win 10% off Old Navy Coupons and Promo Codes for providing valuable Old Navy feedback and reviews.
About Old Navy- The Fashion of your choice
Old Navy is, by far, one of the most polished e-commerce sites you can choose. For those unacquainted, Old Navy is a leading American attire and accessories trading company. Founded almost 25 years ago, in 1994, Old Navy is currently owned by Gap Inc and is headquartered in San Francisco, California. The company has nearly 1,106 stores located in more than 42 countries.
It is interesting to know that its name was coined from the famous “Old Navy Cafe” bar in Paris.
Old Navy has been awarded many a time, and it was also named three times in FORTUNE’s ‘great place to work’ list.
The famous logo of the Old Navy underwent development thrice, and presents logo is a continuation of their logo developed in 2009.
Customer Satisfaction Survey by Old Navy
Customer Satisfaction Survey is an important tool for any company to get to know about the market needs and also meet all expectations of their customers in a more effective manner. Old Navy is also no exception. The company has launched an online portal for its customers to join a survey.
Be noted that this survey may take around 10 minutes, and questions are mostly related to your shopping experience with Old Navy.
Why should you join the survey anyway? As you can avail of a massive 15% discount on any of the products by Old Navy after you complete the survey. Sounds exciting? Your opinions matter a lot. Always be truthful while filling up customer satisfaction survey form.
Check out the following procedure for participating in the survey detailed below.
How to Participate in the Customer Satisfaction Survey by Old Navy
Before you continue, make sure you have arranged the following items_
- 10 minutes of your time
- A laptop with a proper internet connection. You can also fill up the survey with your mobile device.
- A receipt from Old Navy
- Read all terms and policies related to customer surveys carefully. Keep in mind that the prize is not redeemable for credit or cash.
However, you also need to know that to join a survey, and you have to make an online purchase from the official website of the Old Navy. Also, this survey is available only for the citizens of America and Canada.
There are three languages available for you, which are_ English, French, and Spanish. You also need to be 18 years old or above to be a legal entrant.
1. Click here to visit the survey page of Old Navy.
2. Choose your language and click on “next.”
3. Enter personal details, such as your name, gender, and age.
4. After that, put store number, transaction code (4-digit), and also time and date you visited Old Navy outlets.
5. Following that, you will be directed to rate your experience in Old Navy. Note that its scale counts from 1 to 10. Always be honest with your approach.
6. After the survey is completed, you will receive a code with a 15% discount offer on next purchase from Old Navy.
How the survey can help the company
Old Navy wants to explore your mind, and this survey is the most useful tool for that. This survey can be very beneficial for Old Navy to know what their customers are looking for and the necessary steps they need to take to match their wants.
This survey can also let Old Navy know about the performance of their market competitors.
The thoughtful suggestions offered by participants are eagerly appreciated by the company. It can help them to stay ahead in market competition.
1) Do I have to necessarily put the personal details for filling up the customer survey form?
Ans: The Company follows a strict no data sharing policy. However, your age, gender, and contact numbers are necessary to fill up this form. These data are recorded to do an analysis of your queries.
2) Can I access the survey site anytime I want?
Ans: No. The customer survey site is available only for a specific period. When you find that the customer survey site is not working, be sure that company management is analyzing all survey data collected before. However, it is important to know that the discount coupon can be redeemed only for in-store purchases.
3) What is the validity of the discount code?
Ans: The discount code availed from the survey needs to be redeemed within two weeks from the survey date.
You will be redirected to put a survey code during the checkout process when you purchase from this site next time.
You also need to keep in mind that the purchased quantity with coupon code may be limited.